Terms & Conditions

These Terms & Conditions govern your use of the Dazzle Diamonds London website and your enquiries, appointments, and purchases with us.

By using this website or placing an enquiry, you agree to these terms. If you do not agree, please do not use the site.

Product availability, pricing, and lead times are confirmed by our team following your enquiry.

Appointment bookings are subject to availability. We may reschedule where necessary and will contact you as soon as possible.

Information provided on the website is for guidance only and does not constitute a binding offer until confirmed in writing by us.

We do not take payment online through this website. Orders and quotations are confirmed directly with our team.

Deposits, balances, and payment methods will be agreed with you before an order is placed.

Prices are quoted in GBP unless otherwise stated and may be subject to change before order confirmation.

Bespoke, customised, and made-to-order jewellery may require longer lead times.

Design approvals, stone selection, and sizing details must be confirmed before production begins.

Once production has started, changes may not always be possible and could affect delivery times or cost.

Delivery options, insurance, and collection arrangements will be confirmed with you at the time of order.

Risk in goods passes to you upon delivery or collection, as agreed in your order confirmation.

Due to the bespoke nature of many of our pieces, returns and refunds are assessed on a case-by-case basis.

Resizing and aftercare services may be available for eligible items. Please contact us to discuss your requirements.

All content on this website — including images, text, logos, and designs — is owned by or licensed to Dazzle Diamonds London Ltd and may not be copied or reused without permission.

We take care to ensure information on this website is accurate, but we do not guarantee it is complete or error-free.

To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from use of this website.

Nothing in these terms limits your statutory rights as a consumer under UK law.

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.